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Web Resources

Below is our list of the best free web-based instruction modules on using communication to reduce health disparities.  These online courses were reviewed by Southern Center staff to assure their suitability for public health practitioners who wish to improve their communication skills.  Our selection criteria included the following:

  • Length of time to complete is one half hour  up to four hours, or the participants have the option to pause and pick up where they left off
  • Target audience is specifically general public health staff and/or includes public relations or media specialists, and health educators
  • The topic is focused on either cultural competency or health/risk communication
  • The resource is interactive or else offers a variety of learning tools (slides, discussion, video clips, handouts

Communicate to Make a Difference: Exploring/Practicing Cross Cultural Communication.
Interactive online training course which allows participants to develop their own responses to a variety of ideas and typical situations regarding culture, communication and public health.  This training offers participants the opportunity to work through three realistic case studies. Sponsored by the New York-New Jersey Public Health Training Center.

T2B2: Communicating Across Cultures.
Hour long program focusing on barriers to effective cross-cultural communication and possible strategies to overcome these barriers.  Includes case studies. Sponsored by SUNY-Albany, School of Public Health.

Cultural Competency.
Overview of laws concerning cultural competency, how cultural competency applies to public health and how to develop an assessment tool to measure cultural competence. Sponsored by the North Carolina Center for Public Health Preparedness.

T2B2: Latino Migrant Health.
General overview of health-related issues and needs of the Latino community in the United States, in particular, Latino immigrants. Sponsored by SUNY-Albany, School of Public Health.

Unified Health Communication 101: Addressing Health Literacy, Cultural
Competency, and Limited English Proficiency.
Five modules that cover barriers to effective communication (e.g., health literacy, cultural competency and low English proficiency). Sponsored by the U.S. Health Resources and Services Administration.

T2B2: Health Literacy.
Provides basic information pertaining to health literacy and what results when health care professionals fail to communicate effectively. Sponsored by SUNY-Albany, School of Public Health.

Health Literacy and Public Health.
Topics covered include who is affected by low literacy, the consequences of low literacy and the barriers and facilitators of effective public health communication. Sponsored by the New York-New Jersey Public Health Training Center.

T2B2: Creating Health Equity Through Social Justice.
Hour long program examining health disparities related to race and socioeconomic status and potential solutions. Sponsored by SUNY-Albany, School of Public Health.  :





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